Privacy & Cookie Policy - Alto Curtain

Last update: 29 December 2025

Alto Curtain is part of June Living Group B.V., located at Emmalaan 7, 1075CT Amsterdam. In this privacy statement you can read which personal data we collect, why we do this and how we handle it.

For questions about your privacy you can contact us at: info@altocurtain.com

1. Who is responsible?

The party responsible for the processing of personal data is:

June Living Group B.V. (operating under Alto Curtain)

Emmalaan 7

1075CT Amsterdam

Chamber of Commerce number: 99062992

E-mail: info@altocurtain.com

2. What data do we process?

We process personal data when you visit our website, place an order, schedule a measuring appointment or contact us.

We process, among other things:

Data you enter yourself

• First and last name

• Address details

• E-mail address

• Phone number

• Payment details (via Shopify Payments / Mollie)

• Newsletter and marketing preferences

• Measurement data (dimensions, floor plan, specific wishes)

• Uploaded photos or files (if applicable)

• Messages via e-mail, chat or contact form

Data collected automatically

• IP address

• Browser specifications

• Interaction data (pages you visit, click behavior)

• Cookies and tracking data

• Order and transaction data

3. For what purposes do we use your data?

We process your data for the following purposes:

3.1 Execution of the agreement

• Processing your order

• Producing custom-made curtains

• Processing measurement data

• Coordinating and executing the measuring service (via Deco Pool)

• Delivery via MyParcel or transport services

• Customer service and warranty

3.2 Customer service

• Answering questions

• Order updates

• Return or warranty requests

3.3 Measuring services (Deco Pool)

When you choose a measuring service, we share relevant data with Deco Pool, including:

• Name

• Address

• Contact details

• Order number

• Measurement data (including photos)

Deco Pool acts as a processor on behalf of Alto Curtain.

3.4 Marketing and personalization

• Newsletter (Klaviyo)

• Personalized offers

• Retargeting via Meta Pixel

• Advertising via Meta or Google

3.5 Analysis & optimization

• Website optimization

• Statistical analyses

• Error detection and security (including via Shopify & GA4)

3.6 Legal obligations

For example fiscal retention obligations.

4. Legal basis

We process data based on:

• Execution of the agreement

• Legitimate interest (marketing, security, analysis purposes)

• Consent (cookies, newsletter)

• Legal obligations

5. Retention periods

We do not retain your data longer than necessary. We apply, among others:

• Order and invoice data: 7 years (legal obligation)

• Newsletter data: until unsubscribe

• Contact forms: max 12 months

• Cookies: depending on type (see cookie policy)

6. With which parties do we share data?

We only share your data when this is necessary. For example:

All these parties act as processor or sub-processor and process data only according to our instructions.

6.2 Transfer outside the EU

Some partners process data outside the EU, including:

• Meta

• Google

• Klaviyo

• Shopify

We ensure appropriate safeguards such as standard contractual clauses (SCCs).

7. Security

We take appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (SSL)

• Automatic security updates via Shopify

• Strict access to customer data

• Logical data minimization

• Secure storage via EU-based data centers where possible

8. Your rights

You have the right to:

• Access

• Rectification

• Erasure (‘right to be forgotten’)

• Restriction of processing

• Data portability

• Object to processing

• Withdraw consent (for cookies & newsletter)

Requests can be submitted via info@altocurtain.com.

We respond within 30 days.

9. Cookies & tracking

Our website uses first-party and third-party cookies.

We do this for:

9.1 Functional cookies

• Necessary for the functioning of the website

• Storing your shopping cart

• Language settings

9.2 Analytical cookies

Via Google Analytics 4:

• Page views

• Navigation behavior

• Devices & browsers

• Performance statistics

These cookies are placed anonymously where possible.

9.3 Marketing cookies

Via among others:

• Meta Pixel

• Klaviyo

• Google Ads (if active)

We use these cookies for:

• Retargeting

• Advertisement optimization

• Personalized advertisements

9.4 Cookie settings

On first visit we show a cookie banner where you can give or refuse consent.

10. Measuring service (Deco Pool)

When using our measuring service, personal data will be shared with Deco Pool. They receive:

• Name

• Address

• Contact details

• Order number

• Measurement data and photos

Deco Pool is a processor and processes this data only for carrying out the measuring appointment. They do not retain data longer than necessary.

11. Changes

We may adjust this statement. The latest version is always available on altocurtain.com.

12. Contact details

For privacy questions, objections or requests:

June Living Group B.V. (Alto Curtain)

Emmalaan 7

1075CT Amsterdam

E-mail: info@altocurtain.com

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